Our commitment to protecting your data under UK data protection law.
Last Updated: January 2024
dihydosinga is committed to protecting your personal data and respecting your privacy rights. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page provides information about how we fulfil our obligations under these regulations.
For the purposes of data protection law, dihydosinga is the data controller responsible for your personal data. Our contact details are:
dihydosinga
42 Castle Street
Liverpool, L2 7LA
United Kingdom
Email: [email protected]
Under the UK GDPR, you have the following rights regarding your personal data:
You have the right to know how we collect and use your personal data. We provide this information through our Privacy Policy and at the point of data collection.
You have the right to request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request (SAR). We will respond to valid requests within one month.
If your personal data is inaccurate or incomplete, you have the right to have it corrected. We will make reasonable efforts to verify and update your information upon request.
Also known as the "right to be forgotten," you can request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected.
You can request that we limit how we use your personal data in certain circumstances, such as while we verify the accuracy of your data or consider your objection to processing.
Where applicable, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller.
You have the right to object to the processing of your personal data in certain circumstances, including processing based on legitimate interests or for direct marketing purposes.
You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects. We do not currently use automated decision-making processes.
To exercise any of your data protection rights, please contact us using the details provided above. When making a request, please:
We will respond to your request within one month. This period may be extended by up to two additional months for complex requests, in which case we will inform you of the extension and the reasons for it.
We only process your personal data when we have a valid legal basis. The legal bases we rely on include:
We implement appropriate technical and organisational measures to protect your personal data, including:
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Retention periods vary depending on the type of data and the purpose of processing. When data is no longer required, it is securely deleted or anonymised.
If we transfer personal data outside the United Kingdom, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements. This may include transfers to countries with adequate data protection laws or use of standard contractual clauses.
Given the nature and scale of our processing activities, we have not appointed a formal Data Protection Officer. However, our management team is responsible for overseeing data protection compliance. For any data protection queries, please contact us at [email protected].
If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk
We encourage you to contact us first so we can address your concerns directly.
We may update this GDPR information from time to time. Changes will be posted on this page with an updated revision date.