Last Updated: January 2024
Introduction
This Privacy Policy explains how dihydosinga ("we", "us", or "our") collects, uses, discloses, and safeguards your personal information when you visit our website or enrol in our educational programmes. We are committed to protecting your privacy and ensuring that your personal data is handled responsibly and in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We may collect the following categories of personal information:
- Identity Information: Name, date of birth, and other identifying details you provide during enrolment.
- Contact Information: Email address, postal address, and other contact details.
- Enrolment Information: Course selections, educational history, and information related to your participation in our programmes.
- Technical Information: IP address, browser type, operating system, and other technical data collected automatically when you visit our website.
- Usage Information: Information about how you interact with our website, including pages visited and time spent on the site.
How We Collect Information
We collect personal information through various means:
- Directly from you when you complete forms on our website, enrol in courses, or communicate with us.
- Automatically through cookies and similar technologies when you browse our website.
- From third parties, such as payment processors, when you make transactions.
How We Use Your Information
We use your personal information for the following purposes:
- To process your course enrolments and manage your participation in our programmes.
- To communicate with you about your enquiries, bookings, and course-related matters.
- To send you information about our services that may be of interest to you, where you have consented to receive such communications.
- To improve our website, services, and educational offerings.
- To comply with legal obligations and protect our legitimate interests.
Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Contract: Processing necessary to fulfil our contractual obligations to you, such as delivering courses you have enrolled in.
- Consent: Where you have given explicit consent for specific processing activities, such as receiving marketing communications.
- Legitimate Interests: Processing necessary for our legitimate business interests, provided these do not override your rights and freedoms.
- Legal Obligation: Processing required to comply with applicable laws and regulations.
Data Sharing
We do not sell your personal information. We may share your data with:
- Service providers who assist us in operating our business, such as payment processors and email service providers, who are bound by contractual obligations to protect your data.
- Professional advisers, including legal and accounting professionals, as necessary.
- Authorities or other third parties where required by law or to protect our legal rights.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period depends on the nature of the data and our legal obligations.
Your Rights
Under data protection law, you have rights including:
- Right of Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request correction of inaccurate or incomplete data.
- Right to Erasure: You can request deletion of your personal data in certain circumstances.
- Right to Restrict Processing: You can request that we limit how we use your data.
- Right to Data Portability: You can request to receive your data in a structured, commonly used format.
- Right to Object: You can object to processing based on legitimate interests or for direct marketing purposes.
- Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.
To exercise any of these rights, please contact us using the details provided below.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
International Transfers
Your personal data may be transferred to, and processed in, countries outside the United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
dihydosinga
42 Castle Street
Liverpool, L2 7LA
United Kingdom
Email: [email protected]
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.